Terms of Service

Last Updated: May 2026

These Terms of Service (“Terms”) govern your use of the Layali Skin website, products and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. General Information

This website is operated by Layali Skin (“we”, “our”, “us”). Throughout the site, the terms “we”, “us” and “our” refer to Layali Skin.

We reserve the right to update, change or replace any part of these Terms at any time by posting updates to our website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian
• You are legally capable of entering into binding agreements
• All information you provide is accurate and current

3. Products & Services

We make every effort to display our products, descriptions and pricing accurately. However:

• Product colours may vary depending on screen settings
• We do not guarantee all descriptions are error-free
• Availability may change without notice

We reserve the right to:

• Limit quantities purchased
• Refuse or cancel orders
• Discontinue products at any time

4. Pricing & Payments

All prices displayed are in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Payments are processed securely through third-party payment providers. By purchasing from us, you agree to provide current, complete and accurate payment information.

Orders may be cancelled if payment is declined, flagged for fraud, or unable to be processed.

5. Shipping & Delivery

Shipping timeframes provided are estimates only and may vary depending on location, carrier delays or external factors outside our control.

Layali Skin is not responsible for:

• Shipping delays
• Lost or stolen parcels marked as delivered
• Incorrect addresses provided by customers

Customers are responsible for ensuring shipping information is accurate before placing an order.

6. Returns & Refunds

Due to hygiene and safety reasons, certain skincare and cosmetic products may not be eligible for return unless faulty or damaged.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with:

• Your order number
• Photos of the issue
• A description of the problem

Approved refunds will be processed back to the original payment method.

We reserve the right to refuse returns that do not meet our return requirements.

7. Intellectual Property

All content on this website, including:

• Logos
• Branding
• Product names
• Images
• Graphics
• Website design
• Text and content

is the property of Layali Skin and may not be copied, reproduced, distributed or used without written permission.

8. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security
• Upload malicious code or harmful material
• Use our content without permission
• Engage in fraudulent or abusive behaviour

We reserve the right to terminate access to users who violate these Terms.

9. Disclaimer

Our products and content are provided for general cosmetic and informational purposes only.

Layali Skin does not guarantee specific skincare results and individual results may vary depending on skin type, lifestyle and product usage.

Nothing on this website should be considered medical advice. Customers should consult a healthcare professional regarding any medical or skin concerns.

10. Limitation of Liability

To the fullest extent permitted by law, Layali Skin shall not be liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Allergic reactions or misuse of products
• Website interruptions or technical issues
• Delays caused by third-party providers

Our total liability relating to any order shall not exceed the amount paid for the relevant product.

11. Third-Party Services

Our website may include links or integrations with third-party services including:

• Payment gateways
• Social media platforms
• Shipping providers
• Analytics services

We are not responsible for third-party websites, services or policies.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria.

14. Changes to These Terms

We may update these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms of Service, please email us: layaliskinau@gmail.com