Last Updated: May 2026

At Layali Skin (“we”, “our”, “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase products from us, interact with our services, or communicate with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

• Name
• Billing and shipping address
• Phone number
• Email address

Payment Information

• Payment and transaction details
• Billing information
• Payment method information

Note: Payment information is processed securely through third-party payment providers. We do not store full card details.

Account & Order Information

• Purchase history
• Wishlist items
• Cart activity
• Account preferences

Device & Usage Information

• IP address
• Browser type
• Device information
• Website activity and interactions
• Cookies and analytics data

Communications

• Messages sent to us
• Customer service enquiries
• Reviews and feedback

2. How We Collect Information

• Directly from you when you place an order, subscribe, contact us or create an account
• Automatically through cookies, analytics tools and website technologies
• From third-party providers such as payment gateways, shipping providers and marketing platforms

3. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Detect fraud and maintain website security
• Send promotional emails, SMS and marketing communications
• Personalise your shopping experience
• Comply with legal obligations

4. Marketing Communications

If you subscribe to our marketing communications, we may send you:

• Promotions
• Product launches
• Restock notifications
• News and updates

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

5. Sharing Your Information

We may share your information with trusted third parties including:

• Payment processors
• Shipping and fulfilment providers
• Website hosting providers
• Analytics and marketing platforms
• Customer support services

We only share information necessary to provide our services and operate our business.

We may also disclose information if required by law or to protect our legal rights.

6. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyse website traffic
• Deliver personalised advertising

You can disable cookies through your browser settings, however some parts of the website may not function correctly.

7. Data Security

We take reasonable precautions to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system is completely secure and we cannot guarantee absolute security.

8. Retention of Information

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw consent to marketing
• Request a copy of your information

To exercise any of these rights, please contact us using the contact us page.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

11. Children's Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal information from children.

12. International Transfers

Your information may be processed or stored outside your country of residence by third-party service providers used to operate our business.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at: layaliskinau@gmail.com